CSA Member Handbook
About the Farm
Hello and Welcome!
On behalf of our entire farm-ily, thank you for choosing us as your local food provider. We’re a collective of Alabama farmers cultivating a diverse array of crops while nurturing the land we steward using ancestral farming methods and organic-approved practices. Our commitment to environmental sustainability, fostering food sovereignty, and supporting marginalized communities runs through everything we do.
Every CSA box you receive is a celebration of our local community and land. We hope you enjoy it as much as we enjoy growing it for you!
This guide is designed to help you get the most out of your membership. Inside, you’ll find everything you need to know about how the program works, what to expect throughout the season, and how to make the most of your weekly harvest.If you ever have questions, please don’t hesitate to reach out—we’re here to help, anytime.
Welcome to the We All Eat family. We’re excited to share the harvest with you!
Membership Perks
Fresh, Local, Black and Brown Goodness!
Eat with purpose every season with Alabama-grown produce, herbs, and pantry extras grown by Black and Brown farmers across the state. As a member, you’re not just getting food—you’re nourishing a food system built on justice, dignity, and joy.
- Weekly, farm-fresh harvests
- Access to our members-only add-on shop
- Our own family recipes
- Flexibility to place 3x vacation holds/season
- Produce storage tips (scroll to page 17)
- Convenient local pickup / home delivery
- A connection to your farmers and the land your food grows on
Add-Ons
Add extras to your order by Sunday at 3 PM Wednesday. No need to grab your credit card—we’ll automatically charge the one you have on file.
Pickup & Delivery
Place a vacation hold or modify your upcoming order by Wednesday at 3pm
We'll text/email you each week before we harvest, and you'll have until that week's cutoff time (Wednesday at 3pm) to select your custom items, and/or add extras to your order, and/or to notify us if you need to place a hold on the week's share.
We’ll alert you again when it’s time to pickup and/or when your order is out for delivery.
If you miss your Saturday pick-up (8:00am - 12:00), we will hold your share until 5 pm Saturday. After that, it will be donated unless we hear from you.
Heading out of town or need to skip a week? Members get 3x vacation holds/season (1 every 8 weeks, please!).
Note: Holds must be placed by Wednesday at 3pm
REPLACEMENT POLICY
Non-perishable, unused items (excluding food, plants, flowers, and personal care items) can be returned within 7 days with proof of purchase. Not including CSA shares.
Let us know immediately if your box arrives damaged or incorrect: CSA@wealleatcsa.com
CSA Policies
CSA shares are non-refundable—we plan and plant specifically for you. If you need to cancel mid-season, we encourage you to donate your remaining shares to a local elder. We’re happy to help coordinate.
If you miss your Saturday pick-up, your box will be held until 1:00pm that day. After that, it will be donated unless you’ve contacted us.
1 vacation credit per 8 weeks is given in the form of farm credit for a future purchase. Farm credit is not redeemable for cash.
Non-perishable, unused items (excluding food, plants, flowers, and personal care items) can be returned within 7 days with proof of purchase. Not including CSA shares.
Let us know immediately if your box arrives damaged or incorrect: CSA@wealleatcsa.com
FAQ
We’ll text/email you a pickup or out for delivery reminder every week with specific times, addresses, and location instructions (if applicable).
Visit the the “Invoices” tab of your Farmhand dashboard.
Scroll to the bottom of the “Account” tab in your dashboard to add a new payment method.
Existing credit balances can be viewed under “Payment Methods” in the account tab in your dashboard. For new credit/refund inquiries, text Farmhand at 707-595-9859
Place a vacation hold through the “Account” tab on your dashboard. This will pause all orders, billing, and notifications until you return.
While we’d hate to see you go, you can easily cancel your membership by clicking “edit” from the “Subscriptions” tab in your Farmhand dashboard.
Member Tips & Resources
Preserving Your PRoduce
We get it—bringing home a box bursting with fresh, unfamiliar produce can be a bit overwhelming. No worries! Consider us your culinary compass, steering you with fresh recipes and tips.
Storage Tips:
We harvest our produce at its prime, ensuring peak freshness and longevity compared to grocery store counterparts. Follow these tried and true tips to make that farm-fresh flavor last:
- Get your farm box to a cool location ASAP. Nothing ruins fresh produce faster than the hot sun! If you’re out running errands, we recommend making the farm your last stop to avoid spoilage. If you get delivery, please be sure you have a shady spot for us to leave your box.
- Take the tops off your carrots and beets right away when you get home to preserve freshness.
- Wash, dry, and store your greens in a bag (our favorites here!) with some wet paper towels and place in the fridge.
Remember to thoroughly wash all produce before consuming!
Kitchen Tools & Gadgets
Level up from CSA Member to CSA Master with tools and gadgets handpicked to help you maximize the enjoyment of your farm box.
- Salad spinner: Quickly clean and dry CSA produce, saving time and ensuring freshness. Efficient, convenient, and enhances longevity.
- Good kitchen knives, along with a knife sharpener (or local business who sharpens knives!).
- Reusable glass containers and mason jars to keep your food as farm-fresh as possible.
- Sheet pans for roasting delicious veggies!
- Food processor: The one “big-ticket” item we recommend. Use it for making salsa, pesto, pizza dough, and pureeing items like soups and sauces.